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Instructor Training Course:



On-site training is where we come to you (your agency) to conduct instructor training, basic training or a combination of both.

General Questions

How many people do we need for you to come to us for Instructor training?
You need a minimum of six (6) people for on-site instructor training.

What other costs are involved in on-site instructor training?
The only other costs for on-site instructor training are the expenses of having our instructor-trainer come to you: flight, hotel, rental car, food costs and parking costs.

Is there anything else we need for on-site instructor training?
A large training room is needed.

  • Carpeted if curriculum involves hands-on training
  • LCD projector
  • Refreshments for participants (coffee, water etc…)

Can we get a proposal for on-site instructor training before we book it with you?
Yes, we would be happy to prepare and e-mail you a proposal for any of our on-site instructor courses.

Basic and Instructor Combination

What is involved in the basic and instructor combination classes?
The basic and instructor combination classes are where we train your staff in the basic curriculum and a select few get trained as trainers. There are a few factors involved here, please call for more information.

Which classes do you offer where we can take advantage of the basic and instructor combination classes?
All of our courses can be facilitated in the combination option.

What does it cost for on-site instructor training.

MOAB 1 Day Full Instructor Training - $795 U.S

I still have a few more questions regarding basic training?
Please call (250) 240 - 1948 or email us at glenmoffat@telus.net


MOAB® Instructor 1-Day Course Outline
"Strategies for Preventing and Diffusing Aggressive Behavior"
(8 hour program 1-day)

  • Introduction
    • What is Management of Aggressive Behavior (MOAB®)?
    • MOAB® Objectives
  • Statistics
    • Violence in Society, Healthcare Facilities Law Enforcement, and Security
    • Behavior and Intervention
    • Plan, Identify and Act
  • Mental Conditioning
    • Mental Conditioning – Purpose
    • Mental Conditioning – Rehearsal
    • Mental Conditioning – Exercise
  • Methods of Communication
    • Non-Verbal Communications
    • Three Categories of Non-Verbal Communications
    • Personal Space
      • Personal Space Chart
      • Personal Space Factors
      • The Reactionary Distance
    • Eye Communications
      • Observing Eye Communications
      • Proper Use of Eye Communications
      • Interpreting Eye Communications
    • Gestures, Postures and Facial Expressions
    • Signals to Look for and Understand
  • Stages of Conflict & Management
    • Conflict
      • Stage 1 – Anxiety
        • Recognizing Anxiety
        • Anxiety Triggers
        • Managing the Individual’s Anxiety
        • Listening
          • Five Levels of Listening
          • Empathic Listening
        • Eliminating External and Internal Distractions
        • Supportive Verbal Communications
        • Supportive Verbal Communication Skills
        • Understanding Your Fear and Panic
        • Fear and Panic Create Dysfunction
        • Mind and Body Stress Feedback Loop
        • How to Break the Stress Feedback Loop
      • Stage II – Verbal Aggression
        • Recognizing Verbal Aggression
        • Managing Verbal Aggression
      • Stage III – Physical Aggression
        • Recognizing Physical Aggression
        • Managing Physical Aggression
    • Diversions
      • Diversions that Can be Used
      • Regaining Control
      • Redirect Activity
      • Approaching
    • Cornering
      • Three Options
      • Five Common Mistakes
    • Multiple Individuals
      • Positioning
  • Review
    • Mental Conditioning
    • Non-Verbal Communications
    • Stage One – Anxiety
    • Stage Two – Verbal Aggression
    • Stage Three – Physical Aggression
    • Signals of Regaining Control
    • Cornering
    • Multiple Individuals
  • Methods of Instruction
    • Learn the fundamentals of how to effectively reach your audience. In addition, learn how to use various presentation technique materials to enhance the learning process.
    • Foundations of Learning
    • Principles of Adult Learning
    • Instructor Manual and Slides
    • Presentation Techniques
    • Student - Instructor Formations
    • Training Aids
  • Teaching Assignments
    • Practice Teaching
    • Presentation Evaluation
  • Procedures for Certification
    • Certification Requirements
    • Forms and Exam Information
  • Written Exam
  • Course Evaluation


This comprehensive 8-hour course provides instructors with all of the tools necessary to successfully train officers with strategies for identifying and managing verbal and non-verbal conflict. They will learn how to address a multitude of behaviors and stages of conflict with realistic and practical interventions.

Upon successfully completing the MOAB®PSI certification course each instructor will receive the following:

  • Power point presentation
  • Four year certification from MOAB® Training International, Inc. to instruct and certify officers in the 4-hour MOAB® Public Safety Basic course.
  • Instructor manual
  • Continuous support from MOAB® Training International, Inc.
  • Free 8 ½ X 11 basic certificates with the purchase of basic manuals
  • Maintenance of course records of training

What does it cost for on-site instructor training?

MOAB 1 Day Full Instructor Training - $295 U.S
MOAB 1 Day Non-Instructor Training - $95.00 per student

Note: The MOAB® for Public Safety Instructor certification course is restricted to individuals who are currently working or retired from a law enforcement, correctional or military police agency. Documentation is required.